Student Area

Welcome to the Student Area – your hub for important information, support services, and useful links to help you succeed during your time with us.

🛡️ Safeguarding & Emergency Support

Your safety and well-being are our top priority. If you are worried about your own safety, the safety of someone else, or you are experiencing anything that’s affecting your mental health or well-being, please speak to a member of staff immediately.

You can contact our Designated Safeguarding Lead directly:

Name: Majella Cocks & Lucy Cliff
Email: majellacocks@equality.training / lucycliff@equality.training
Phone: 01785 815115 / 01782 219919

In the case of an immediate or life-threatening danger, please dial 999.

We also work closely with local safeguarding boards:

If you are in immediate danger, call 999.

🎯 Careers Information, Advice & Guidance

We are here to support you with planning your future career, whether that’s moving into employment, an apprenticeship, or further study.

Useful Careers Links:

If you’d like to speak to someone in person about careers, CV help or interview preparation, contact our Recruitment Officer:

Name: Javeria Ahmad
Email: JaveriaAhmad@equality.training

✏️ Maths & English Support – BKSB

If you are working towards a Functional Skills qualification or resitting your GCSEs in Maths or English, you will be using the BKSB platform as part of your personalised learning plan.

BKSB helps you with:

  • Initial assessments
  • Diagnostic testing
  • Personalised learning resources and practice activities
  • Tracking your progress and readiness for assessment

📚 Access BKSB here:
👉 Click to log in to BKSB

If you have trouble logging in or need support, please speak to your tutor.

💷 Performance Bonus & Travel Payments

We reward reliability, punctuality and commitment to your learning through our Performance Bonus Scheme.

How It Works:

  • If you achieve 100% attendance across the full week, you may be eligible for a Performance Bonus payment.
  • In addition, you can claim for weekly travel costs, which are processed alongside your bonus (if eligible).

Claiming Your Bonus & Travel:

  1. Submit your travel claim every Friday via the relevant form & system.
  2. Claims are authorised by Monday.
  3. Payments are processed and should reach your account by Thursday of the same week.

Note: All attendance is closely monitored. Any unauthorised absence or lateness may affect your eligibility for the bonus.

For any queries about payment or eligibility, please speak to your tutor or contact the admin/support team.

📘 Student Code of Conduct

As a student at E.Quality Training Limited, you are expected to behave in a respectful, professional, and responsible manner at all times – both on-site and when representing the organisation in any setting, including placements or work environments.

Our Expectations Include:

  • 100% attendance and punctuality
  • Respecting staff, peers, and visitors
  • Engaging fully in learning and support sessions
  • Following health and safety procedures
  • Using mobile phones and devices appropriately
  • Wearing appropriate clothing for your learning environment
  • No use of abusive, discriminatory, or threatening behaviour

Failure to follow the Code of Conduct may lead to disciplinary action in line with our behaviour and safeguarding policies.

Let’s work together to create a positive, safe and supportive learning environment for everyone.

CODE OF CONDUCT POSTERDownload

Industry Work Placements – Study Programme Students

As part of your Study Programme, you will be expected to complete an Industry Work Placement (also known as voluntary work experience). This is a vital part of your learning and development and helps you gain real-world experience in your chosen sector.

💼 Why Work Placements Matter

Work placements are an opportunity for you to:

  • Gain hands-on experience in a real working environment
  • Develop industry-relevant skills and knowledge
  • Build confidence and professionalism
  • Improve your CV and future job or apprenticeship applications
  • Make valuable connections within your chosen field

Employers value students who have real-world experience—it shows you’re reliable, motivated, and ready to step into the workplace.

🧭 How We Support You

We are committed to helping you succeed in finding a meaningful and rewarding placement. Our team will:

  • Work with you to identify suitable employers in your industry area
  • Support you in preparing CVs, letters, and applications
  • Offer guidance and coaching on how to approach employers
  • Ensure you are placement-ready, with help from your tutors and centre manager
  • Maintain weekly contact between ourselves and your placement provider to track your progress

We’ll also prepare you through in-centre sessions on topics such as:

  • Interview preparation
  • Health and safety in the workplace
  • Professional conduct and expectations

🔎 Your Responsibility

While we provide full support, it’s important that you also take ownership of finding a placement. You are expected to:

  • Actively search for suitable voluntary work experience opportunities
  • Approach employers where possible, either in person, by email or phone
  • Work with staff to ensure the placement is safe, appropriate, and aligned with your course
  • Attend reliably and behave professionally once your placement begins

Placements must be approved by the Centre Manager before starting. E.Quality Training will carry out a workplace risk assessment and regularly check and communicate with your employer to ensure everything is going smoothly.

📅 Monitoring & Progress

Once your placement is underway:

  • You’ll complete a log of your hours and tasks
  • Your employer will provide feedback on your performance
  • You’ll have weekly check-ins
  • Any concerns or issues will be addressed promptly to support your progress

🗣️ Need Help Getting Started?

If you’re unsure how to begin your placement search or need help speaking to an employer, don’t worry—we’re here to help every step of the way.

Speak to your Tutor or Centre Manager if you require any further guidance.

💙 Health: Sexual Health Support

Taking care of your sexual health is an important part of your overall wellbeing.

OpenClinic provides a range of NHS sexual health services across Stoke-on-Trent, Staffordshire, Shropshire, and Telford & Wrekin — all free and confidential.

Their friendly specialist team offers:
🩵 C-Card
💊 Contraception
⚡ Emergency contraception
🧪 STI testing and treatment – including self-sampling kits you can order online
💬 Information and advice

Find your nearest clinic, check opening times, or order a self-test kit at:
👉 www.openclinic.org.uk

E.Quality Training drop-in sessions can be found here: 👉 Young People Services – Open Clinic

Stay connected and informed by following OpenClinic on social media:
📘 Facebook
📸 Instagram

✨ Stay safe. Stay informed. Look after your health and happiness.

💚 Mental Health Support

Looking after your mental health is just as important as your physical health.
If you’re feeling stressed, anxious, low, or simply need someone to talk to, help is always available.
All of the following services are free, confidential, and open to students across the UK.

🧠 Mind
Offers advice and support for anyone experiencing a mental health problem. You can also find local Mind services in your area for face-to-face support.

💬 Shout
Free 24/7 text messaging support for anyone in crisis.
Just text SHOUT to 85258 to speak with a trained volunteer.

👥 Student Minds
The UK’s student mental health charity. Offers resources, student stories, and guidance on looking after your wellbeing at college or university.

🌍 Togetherall
An online community where you can share how you’re feeling and get support from others, anonymously and safely, 24/7.

📱 The Mix
Support and advice for under-25s, including mental health, relationships, money worries, and more. You can chat online, call, or email for help.

🎓 UKCISA – Mental Health Support in the UK
Information for UK and international students on where to get mental health support while studying in the UK.

📚 Office for Students – Wellbeing Resources
Guidance and national resources to help students access mental health and wellbeing support.

💡 Remember:
You’re not alone, and there’s always someone who will listen.
If you ever feel unsafe or unable to cope, please contact 999 in an emergency, or reach out to NHS 111 for immediate advice and support.

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